Microsoft Dynamics CRM 4.0 Users Guide
MS has released a great document for end users. I would not recommend printing this document as someone on our team did. Its 480 pages plus in Word. Follow this link to go to the Microsoft Download...
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Microsoft Dynamics CRM 4.0 Form Reporter Download
Documentation is always a challenge when you’re busy working on many projects at a time. I found a great documentation assistant on the MSDN Code Gallery web site that allows you to download Form...
View ArticleNew Version to the Microsoft Dynamics CRM 4.0 Implementation Guide (4.4.0)
The Microsoft Dynamics CRM 4.0 Implementation Guide has been updated. According to the Microsoft Dynamics CRM Team Blog, the revision contains “over 40 corrections and revisions, several new topics,...
View ArticleDynamics CRM: Increase User Adoption with Effective Training Materials
User adoption strategies for CRM implementations are unfortunately sometimes overlooked by stakeholders. Often however, those that do overlook the importance of these initiatives begin to see the...
View ArticleCRM 4.0 Best Practices: Experience is always the silver lining.
During my time as a CRM Consultant, I’ve realized something very important. However troublesome the journey, there’s always a silver lining – experience. So even though I’ve only been in the game a...
View ArticlePlanning Tools Download for Dynamics CRM 4.0
We all know how imperative proper documentation is when you’re implmenting a new software platform – especially a business solution like Dynamics CRM. Intricacies and minor details need to be captured...
View ArticleTechnical Information on Dynamics CRM 2011
Want to know more about Dynamics CRM 2011 on a technical level? Want to download and peruse the 2011 SDK? Want to view some tecnical articles specifically geared towards Dynamics CRM 2011? Microsoft...
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New Forrester Study Illustrates Solid ROI for Microsoft Dynamics CRM 2011 Users
A new study by Forrester Research, a top information technology research company based out of Cambridge, Massachusetts, concludes that Microsoft Dynamics CRM 2011 not only reduces marketing, sales, and...
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Microsoft Dynamics CRM 2011 Documentation Available
They’re finally available! The User’s Guide and Administrator’s Guide for Microsoft Dynamics CRM 2011 are now available for download: The Dynamics CRM 2011 User’s Guide, now “only” 645 pages compared...
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